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Forget the General Public
Re-Framing the Housing Debate
Slideshow: Re-Framing Housing
Clean Energy Future
Global Warming: Moving Past the "Debate"
Talking About Global Warming
Sprawl Is Spreading Like Wildfire
You Calling Me a NIMBY?
The Lessons of Folklore
The Difference Between What and How
Be the Media
Naming the Campaign
Who Is in the Story?
Corporate Communication Imperatives
Building Coalition Through Framing
 

 

 

 


Forget the General Public

There is no "General Public." Trying to reach or mobilize the general public will fail by definition, because the general public does not exist.  When someone uses the phrase, they don't mean everyone – otherwise, they would say "everyone," which includes infants, the President, and the mentally ill.

Think about how people usually characterize the general public: apathetic, uninformed, easily led, too busy with their own lives to pay attention to important issues.   Rarely does a speaker mean to include themselves when they speak of the general public.  Usually, "the general public" means Them – not Us.  Unless, of course, it's used to mean Us – not Them, as in "the general public does not support their extreme ideas." 

There are times when the use of "the general public" isn't intended to be divisive; sometimes it's just lazy. A grant proposal might say, "Our project is designed to raise awareness of farmers, small business owners, teachers, students and the general public." "The general public" stands in to mean everyone else we can't think of. 

Effective communication requires thinking about exactly who we want to reach – the specific publics, and the specific individuals.  The idea of “the general public” skips over the work of identifying the targets, and keeps the communication from being strategic.