Non-profit corporations often confuse the needs of the
corporation – positioning, marketing, publicity – with their
advocacy mission. Every corporation is committed to its own
continuing existence. It competes for money, resources and
attention with similar corporations. These objectives require
marketing and branding.
But the
advocacy goal – getting decision makers to do something – may
be constrained, even harmed, by corporate marketing needs.
Too much of
the communication strategy of advocates is driven by
unexamined assumptions about the need for credit and
recognition. One operating assumption is that getting media
coverage is crucial to getting new and continued funding.
But
isolating and identifying the objective – raising money, for
example – makes clear that the need for credit applies in this
case only to a handful of funding decision makers, and so news
coverage will not be the most effective medium.
Marketing
and publicity can reinforce the dominant perception that
political advocacy is conducted by branded and positioned
organizations pursuing their special interest – getting
something for members of their group, protecting their own
jobs, or promoting their private agenda. This gives opponents
the opening to characterize the debate as the special
interests of the advocates versus the interests of the rest of
us.
Organizations must intentionally separate marketing and
advocacy needs, making sure one need does not interfere with
the other. Such efforts start with a willingness to challenge
assumptions, including ideas about who we are and what
we want.